Grand Hotel Tien Shan

115 Bogenbay Batyr Street, Almaty, 050000, Kazakhstan

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Grand Hotel Tien Shan

About the Hotel

Property Location
A stay at Grand Hotel Tien Shan places you in the heart of Almaty, within a 5-minute drive of Almaty Opera House and 28 Panfilov Heroes Memorial Park. This 4-star hotel is 1 mi (1.6 km) from Almaty Cathedral and 1.3 mi (2.1 km) from Republic Square.

Rooms
Make yourself at home in one of the 78 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 indoor swimming pools, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

Dining
For lunch or dinner, stop by Restaurant Nauryz, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary hot/cold buffet breakfast is served daily from 6 AM to 11 AM.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 9555 square feet (888 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotel Facilities

  • Bar/lounge
  • Elevator/lift
  • Fitness facilities
  • Restaurant
  • Hair salon
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 78
  • Number of floors - 3
  • Airport transportation (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Laundry facilities
  • Free breakfast
  • Coffee shop or café
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Swimming pool
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Free WiFi
  • Free wired Internet
  • Conference space size (feet) - 9555
  • Conference space size (meters) - 888
  • Number of indoor pools - 3
  • Conference center
  • Turkish bath/Hammam
  • One meeting room
  • Computer station
  • Luggage storage
  • Pool sun loungers
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Room Facilities

  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Turndown service
  • Blackout drapes/curtains
  • Slippers
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • Bathtub or shower
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Number of bathrooms - 1
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Hotel Policy

Know Before You Go

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 5500 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 9000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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